Meet Jenna Nelson of Top Shelf Organizing

Today we’d like to introduce you to Jenna Nelson

Hi Jenna, can you start by introducing yourself? We’d love to learn more about how you got to where you are today?
My journey to professional organizing has been anything but ordinary, but it’s been full of experiences that prepared me for where I am today. I grew up with a love for organizing, but I spent much of my early career dancing and nannying while moving around the U.S. These experiences taught me discipline, creativity, and the importance of maintaining a well-structured environment — all of which laid the foundation for my passion for organization.

In 2013, I landed in Nashville and was figuring out what my next step would be. I took a short-term position at Tweed Baby Outfitters, a cute baby boutique in Edgehill Village, where I focused on merchandising and organizing the back-stock. I quickly realized how much I loved transforming a space and creating systems that made everything run smoothly.

When that job ended after a few months, I decided to take a leap and start my own professional organizing business — initially focusing on helping small businesses get organized. After about six months, I shifted my focus to residential organizing, and since then, Top Shelf Organizing has experienced steady and solid growth.

What started as a solo venture has now become a thriving company with a team of 4 incredible assistant organizers who bring their expertise and passion to every project. I’ve also expanded to offer a dedicated side service that provides ongoing support to busy moms, with 1 additional organizer exclusively devoted to helping families stay organized throughout the week.

At Top Shelf Organizing, we believe that an organized space creates a sense of peace and balance, and we’re honored to help clients achieve that in their homes and lives.

Alright, so let’s dig a little deeper into the story – has it been an easy path overall and if not, what were the challenges you’ve had to overcome?
The road to where I am today hasn’t been smooth by any means, but I’m incredibly grateful for the pace at which Top Shelf Organizing has grown. This gradual growth gave me the space to learn, make mistakes, and adjust — all while the stakes were still manageable. Every stage of growth has been a learning curve, and each phase has taught me something valuable.

One of the biggest challenges I faced was learning how to delegate and new organizers with my clients. Handing off responsibilities was tough at first, but it’s been an essential part of growing my business. Now, as I slightly step back from being hands-on with certain projects and trust my team of amazing organizers, I’m navigating yet another learning curve.

Another challenge has been learning the business side of running a company. Coming from a family that wasn’t business-minded, I had to teach myself everything — from handling taxes and insurance to understanding the ins and outs of managing a growing operation. It’s been a lot to take on, but I’ve been incredibly blessed with a network of amazing business friends and mentors who have guided and supported me along the way. Their wisdom and encouragement have been invaluable, and I wouldn’t be where I am today without them.

As Top Shelf Organizing continues to grow, I’m constantly learning what to hold onto and what to pass off to others. It’s a challenge, but it’s also a gift — one that allows me to focus on what I do best while empowering my team to thrive.

As you know, we’re big fans of Top Shelf Organizing. For our readers who might not be as familiar what can you tell them about the brand?
Top Shelf Organizing is a professional organizing company serving clients across Middle Tennessee and beyond. We’ve even had the opportunity to travel out of state to assist clients who trust us with their spaces. Our expertise spans every area of the home — from basements and attics to garages, storage sheds, and off-site storage units. We’ve also had the privilege of organizing commercial spaces, including radio stations, salons, interior design studios, and business offices.

What sets Top Shelf apart is not just what we do, but how we do it. We approach every project with a heart to serve — free of judgment, full of understanding, and driven by a genuine desire to help. Our work is guided by high standards and a commitment to integrity. We’re also passionate about giving back, regularly donating items to various charities and ministries around Nashville, including People Loving Nashville, Sacred Sparks, Turnip Green, and ThriftSmart.

Our clients consistently share how much they appreciate the personalized approach we bring to each project. We make it a priority to collaborate closely with clients, ensuring they not only achieve an organized space but also learn how to maintain it long after we leave. Many clients invite us back for periodic refreshes — not just because of our efficiency, but because they truly enjoy having us in their homes. Even when a project feels overwhelming, we maintain positive attitudes and help keep our clients motivated. The end result is always worth it.

What I’m most proud of is how often I hear clients say that we’ve “changed their lives” by transforming their space into one they can be proud of and that they enjoyed the process with my team and I. To me, that speaks volumes — not just about the quality of our work, but about the care, warmth, and dedication we bring to each client relationship.

Whether we’re helping clients organize their current homes or assisting families who’ve recently moved and want to get settled quickly with organized systems in place, we love what we do — and we treasure the relationships that grow along the way.

Do you have any advice for those looking to network or find a mentor?
When building my business, I leaned on those around me who had successfully built their own. I was never too proud to ask for advice or listen when someone I respected offered insight. I stayed open to learning, carefully considering their suggestions and implementing ideas that aligned with my vision. And the people who seemed to “get me” were the people I have gone back to time and time again. This commitment to continuous learning has been instrumental in shaping Top Shelf Organizing and allowing it to grow and thrive.

Contact Info:

• Website: https://www.topshelforganizing.com
• Instagram: https://www.instagram.com/topshelforganizing.com
• Facebook: https://www.facebook.com/tntopshelforganizing