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Exploring Life & Business with Tyler Henson of Henson Team

Today we’d like to introduce you to Tyler Henson. 

Hi Tyler, so excited to have you with us today. What can you tell us about your story?
I never would have dreamed I would be helping people buy and sell homes, especially in the luxury market of Nashville. 

At one time in my life, I didn’t even have a home myself. I thankfully had great friends that would let me borrow their couch, futon, or floor and bounce around from house to house to get me through that time, but even after I found a place to rent, the difficulty wasn’t over. I struggled for years with drug addiction and couldn’t afford to pay my bills. I was always bouncing around jobs, from management to construction to working in a factory. After giving everything over to God, I became completely free from drugs and had a new passion to serve rather than live the selfish life I’d been living. 

I later got a great job in the operations side of the transportation industry and married my beautiful wife, Jackie. In 2016, just a few months after we got married, we bought our first home together and realized how frustrating it could be to buy or sell a home in this market. So, the following year in 2017, after much planning and consideration, we started our real estate business on a mission to make it easier and more fun for people to buy and sell their homes. Since then, we’ve helped well over 100 people buy and sell millions of dollars’ worth of homes with ease. 

I feel like so much of our lives have been in preparation for our real estate business. With the skills I learned in operations management, the knowledge I gained in construction, and Jackie just being the amazing person she is, it wasn’t just a great fit, but meant to be. 

Whether it’s one of our first-time home buyers, an investor, or a luxury home buyer, we believe they deserve a better home buying and selling experience. We couldn’t be more thrilled to have a life dedicated to serving others and being surrounded by amazing people and stunning homes. 

We all face challenges, but looking back would you describe it as a relatively smooth road?
In the beginning, our greatest hurdle was really just getting started with our first clients. We were passionate to serve from the beginning, but without a track record, everyone is afraid of being part of the trial-and-error process. We thankfully have some amazing friends that had faith in us and gave us a shot. Our friends and family believing in us gave us even more motivation to go above and beyond for them. We created systems along the way and improved operations as we went so the experience we provided just got better every time. 

We had to face another hurdle breaking into the luxury market. I didn’t come from an affluent family, and I didn’t have any connections to that community, but we knew we could provide an above and beyond luxury home buying and selling experience. However, just like when we first started our business, everyone wants to see a sales history in that luxury price point. Not only was it difficult to get our first client, but luxury agents can be very protective of their clients with agents they’ve never worked with. I completely understand. There’s some really amazing, expensive homes in the Nashville area, and no agent wants to waste their client’s time or put their clients at risk. 

Aside from the normal struggles of growing any business with branding, marketing, operations, and etc, it felt like we have always had to prove our own credibility. We never felt like we were trying to prove anything. We just believe so much in our mission and the experience we provide, we refused to stop no matter the obstacle. 

Great, so let’s talk business. Can you tell our readers more about what you do and what you think sets you apart from others?
I am the owner and team leader of the Henson Team, where we believe you deserve a better home buying & selling experience and cookies are for closers! 

We are with the brokerage, Keller Williams Hood Company. 

We are on a mission to make it easier and more fun for people in the greater Nashville and middle Tennessee area to buy and sell their homes. 

We tailor each experience to each person based on the stage of life they are in and what they need. Our famous clients need someone they can trust and be discreet, our luxury buyers need us to take care of everything so they can focus on their business and the more important things, our first-time homebuyers really need us to walk them through every step of the way, keeping them informed and making sure they are making a good decision. 

Our specialty is a fun and smooth experience no matter how great or small the price point. We believe buying and selling a home doesn’t have to be so difficult, and we will have you popping confetti and eating one of Jackie’s made from scratch closing cookies (served warm at closing) in no time! 

Risk-taking is a topic that people have widely differing views on – we’d love to hear your thoughts.
Thomas Jefferson said it well when he said, “With great risk comes great reward.” 

When our lives are predictable, it feels safe and comfortable. There’s nothing wrong with having comfort and peace in your life, but if you want change, you must get uncomfortable. For the first two years of starting our real estate business, I worked a full-time job I never intended to leave. Just the thought of leaving a stable job I loved to depend solely on my commission-only business of real estate sales would send me into complete panic. However, I knew if our mission was to continue and our business were to grow, I couldn’t continue to do both. 

I finally got the courage up to take that leap of faith and within two months, my greatest fear came true. We were not getting paid. We were working hard and the market was crazy, but we were not helping people close any deals. We were losing multiple offer situations. People were deciding not to move or situations with their job would change. We were there for them, so of course, there was no pressure from us for them to buy or sell when it wasn’t what was right for them. As much as I tried to stir up business, it just wasn’t happening. 

When I finally let go, maintained focus on serving people, and trusted God with this decision I had made, business started really taking off. It’s the risk and the challenges that really shape who we are not only as people but as business leaders and entrepreneurs. 

Difficult times reveal our true character. It’s our responsibility as business leaders to become that person of character before the struggle and allow the risk and difficulty to further shape who we really are. 

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