Today we’d like to introduce you to Celestia Ware.
Hi Celestia, can you start by introducing yourself? We’d love to learn more about how you got to where you are today?
Celestia Ware III — Insurance Professional & Community Leader
Celestia Ware III is a seasoned insurance professional, business owner, and community advocate based in Nashville, Tennessee. As the CEO and Principal Agent of his own agency affiliated with Farmers Insurance, he specializes in offering customized insurance solutions that help individuals, families, and business owners protect what matters most.
Celestia holds a Bachelor of Science from Kentucky State University and advanced master’s degree from both Tennessee State University and Middle Tennessee State University. Before fully committing to the insurance industry, he built a strong foundation in leadership, analytics, and risk assessment—skills that continue to inform his work in insurance strategy and client advocacy.
In his role as an insurance agency leader, Celestia helps clients navigate a broad spectrum of coverage options, including auto, home, life, renters, and commercial insurance. He is known for his consultative approach, taking the time to understand individual needs and design personalized protection plans. His ability to break down complex insurance concepts into clear, practical guidance sets him apart in a relationship-driven business.
Beyond his professional accomplishments, Celestia is deeply involved in community service. He a graduate of local leadership programs, a past board member of several nonprofit organizations, and has been recognized for her volunteer efforts with awards such as Outstanding Volunteer of the Year. He also actively mentors’ young leaders and supports education and family-focused initiatives throughout the region.
Celestia is licensed to serve clients in multiple states and is committed to building long-term relationships based on trust, responsiveness, and advocacy. Whether advising a first-time homeowner or a growing business, he strives to empower clients with knowledge so they can make confident decisions about their insurance and financial future.
Would you say it’s been a smooth road, and if not what are some of the biggest challenges you’ve faced along the way?
It hasn’t been a completely smooth road. Like most entrepreneurs and insurance agency owners, the journey has come with real challenges along the way.
Some of the biggest struggles included building trust and credibility, especially early on. Insurance is a relationship-driven business, and earning clients’ confidence takes time, consistency, and results. Starting and scaling an agency also required learning how to balance sales, operations, compliance, and leadership all at once.
Another challenge was navigating complex claims and carrier processes, particularly when advocating for clients during stressful situations. Those moments tested patience and resilience but also reinforced the importance of being a strong advocate.
There were also personal and professional obstacles—long hours, financial pressure in the early stages, and the responsibility of leading a team while continuing to grow personally. However, each challenge became a learning experience that strengthened leadership skills, problem-solving ability, and perseverance.
Overall, the road hasn’t been easy, but the struggles shaped growth, sharpened purpose, and made the success more meaningful.
Thanks for sharing that. So, maybe next you can tell us a bit more about your business?
My business is a full-service insurance agency focused on protecting people, families, and businesses—not just selling policies. We provide personal, commercial, and life insurance solutions, including auto, home, renters, business, and specialty coverage. What we do best is helping clients truly understand their risk and making sure their coverage actually works when they need it most.
We are especially known for our client advocacy and claims support. When something goes wrong, we don’t disappear. We guide our clients through the claims process, communicate with carriers, and make sure their voices are heard. That hands-on approach has become one of our strongest differentiators and the reason many clients stay with us long term and refer others.
What sets us apart is our consultative, education-based approach. We take time to explain coverage, identify gaps, and customize policies based on real-life needs—not one-size-fits-all solutions. We work with business owners, professionals, and families who value protection, transparency, and long-term relationships.
Brand-wise, I am most proud of the trust we’ve built and the reputation for integrity and responsiveness. Our brand stands for reliability, professionalism, and advocacy. Clients know that when they call, they will speak to someone who knows them, understands their situation, and is committed to protecting what matters most.
Are there any important lessons you’ve learned that you can share with us?
The most important lesson I’ve learned is that relationships and integrity matter more than anything else. In insurance, products and pricing can change, but trust is what truly sustains a business. Taking the time to listen, educate, and advocate for clients—especially during difficult moments—builds long-term relationships that no transaction ever could.
I’ve also learned that growth comes from challenges, not comfort. The obstacles, setbacks, and tough conversations sharpen leadership, strengthen resilience, and clarify purpose. Staying consistent, doing the right thing even when it’s hard, and putting people first has proven to be the foundation for lasting success.
Contact Info:
- Website: https://agents.farmers.com/tn/nashville/celestia-ware/
- Instagram: https://www.instagram.com/ware_agency_farmers_insurance/
- Facebook: https://www.facebook.com/WareAgency
- LinkedIn: https://www.linkedin.com/in/celestia-ware-iii-fcls-mcj-cisr-9733498/
- Twitter: https://x.com/WareInsAgency
